Select “Payments” on the left side. Go to “Purchase History” and find the specific purchase record. click on the payment amount and a popup message will come up. Click on “Dispute this purchase” and you will be taken to a page to finalize your refund.
How do I cancel a Facebook ad payment?
To add or remove a payment method from your account:
- Visit your Payment Settings.
- Below Payment Methods, click Add Credit or Debit Card to add a new card. To remove a payment method, select Remove.
How do I get a refund on Facebook?
To refund orders one at a time:
- In Commerce Manager, click Orders and select Returns.
- Find the order and click Issue a Refund.
- Review your refund details, enter a return shipping deduction if applicable and click Next.
- Click Refund to confirm the refund.
How do I transfer money from Facebook ad to my bank account?
Add your bank account as a payment method
- In the top left of Ads Manager, click .
- Hover over All tools and then select Billing.
- Click Payment settings.
- Click Add payment method.
- Choose Online banking and follow the instructions for verifying your account.
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Why did Facebook charge me for ads?
You’re charged whenever your ad costs reach your billing threshold and on your bill date for any leftover costs that don’t reach your threshold amount. If you don’t spend enough to reach your billing threshold, you’re only charged on your bill date.
How do I remove my debit card from Facebook Ad Manager?
Go to your Payment Settings in Ads Manager. In the Payment Method section, click Show More to display all of your ad account’s payment methods. Find your bank account and then click Remove.
How long does it take for Facebook to refund money?
It usually takes at least one month to get a refund. If you’ve paid by credit card, you may expect a refund in a shorter period. We issue credits to the payment method on the account where possible.
Can you dispute a Facebook payment?
If you don’t recognise charges on your mobile phone and would like to contact Facebook, please dispute the charges through Facebook’s Payments Support Center. You’ll find the contact link under the Get Help section at the bottom of the page. You may need to provide transaction information for Facebook to assist you.
What is Facebook’s telephone number?
Many people would go online and search for “Facebook customer service.” We tried that, and got this number: 844-735-4595.
What happens if a Facebook ad payment fails?
If the payment method you’re using to run ads on Facebook fails, you can try one of these options:
- Contact your payment provider for help.
- Try to charge your primary payment method again or any of the other payment methods on your account by clicking Pay Now.
Is it safe to link bank account to Facebook?
While we may share your contact or other profile information according to our data policy, no banking or PayPal information is shared except as necessary when making payments or complying with legal requirements. Facebook may store your information to prevent you from having to re-enter it for future payouts.
What do I do when my Facebook ad account is disabled?
In terms of how to appeal your Facebook ad account being disabled, the best way is to communicate with a human specialist. To chat with a Facebook representative, on the Facebook Business Help Center home page, scroll down and choose Get Started. Then choose Get Support on the page that opens.
How do I contact Facebook about payment?
online at the Facebook Payments Support Center or through our automated toll-free Facebook Payments customer support line at 1-866-238-8605.