You asked: How do I add chat to my Facebook business page?

How do I get Messenger to pop up on my business Facebook page?

Click Settings at the top of your Page. Click Messaging in the left column. Next to Show a Messenger greeting, click to select On. Click Change, edit the greeting, then click Save.

How do you add a chat box on Facebook?

Click the Grow Tab in the left sidebar. On the Growth Tools page, find Customer Chat Plugin for Your Website and click Enable below it. In the pop-up window, enter the URL for the website where you plan to install this Messenger chat plugin. Then enter the ref parameter you added above.

Why can’t I send a message from my Facebook business page?

Yes, but only to Facebook users that have messaged your Page first. These messages appear in your Inbox. You will not be able to send a message to a user that hasn’t messaged your Page first, even if they have liked your Page.

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How do I access my Facebook business page messages?

To see your Page’s messages:

  1. From your News Feed, click Pages in the left menu.
  2. Go to the Page you’d like to see messages from.
  3. Click Inbox in the left menu of your Page.

Why is the chat box not showing on Facebook?

If your chat sidebar isn’t loading on Facebook, first check if your active status for Facebook messages is turned on. You can also turn off your active status, choose who you want to turn active status off for and then click Okay. If you’ve turned on chat but it doesn’t load, please let us know.

How does chat work on Facebook?

Using the Facebook chat:

  • Locate and select the chat box in the bottom-right corner of the screen.
  • A list of friends who are currently available to chat will appear. Select an available friend.
  • A chat window will appear. …
  • When you’re finished, click X to close the chat window or press Esc on your keyboard.

Is chat the same as messenger on Facebook?

Chat is on your computer and accessed via Facebook. Messenger is also part of Facebook but is an app that has to be downloaded for you to be able to use this on your iPhone or iPad – we will look at how to do this later in this guide.

How do I send a private message from my business page on Facebook?

How do I send a private message to a Facebook Page?

  1. From your News Feed, click Pages in the left menu.
  2. Go to the Page you want to message.
  3. Click Send Message below the Page’s cover photo.
  4. Type your message and press enter to send.
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Can a Facebook page send a message to another page?

Though you can send messages to users who have already engaged in correspondence with your page, you cannot send messages from one page to another. If your page has already been blocked by a user, you will not be able to send them a message either.

Can you send a message from a Facebook page?

Step 1: First, open the Facebook app on your Android device. Step 2: Next, tap Hamburg icon in the top right of Facebook. Step 3: Now, tap Pages and go to the Page you want to message. Step 4: Below the Page’s cover photo, tap Message.

Why can’t I see my business page on messenger?

Make sure Messenger is enabled

Go to your page’s General Settings. Next to Messages, make sure “People can contact my Page privately” is checked on.

Why can’t I access my business page on Facebook?

Try recovering your Facebook account

Go to and follow the instructions. Make sure to use a computer or mobile phone that you have previously used to log into your Facebook account. Search for the account you want to recover.

SMM experts