Will Tiktok respond to my support ticket?

Usually, TikTok only takes 48 hours to review your video and informs you if it is taken down or made public. But sometimes it might take a little longer and you can wait for a week. it takes few hours for TIKTOK to respond over any issue, as i have experienced it on my TIKTOK account.

How do you get a response from Tiktok?

Enter your email address in the “Contact Email” field.

Tap this field at the bottom of the message form, and type a valid email address here to receive a response from TikTok support.

How do you respond to support tickets?

Here’s what you need to know about support ticket statuses:

  1. Open tickets need answering. Do it as soon as possible. …
  2. When replying with a solution that will close the case, mark the support ticket as Solved.
  3. Use the Pending status whenever you’re asking for more information and you need to wait for a reply.


How do I contact Tiktok support?

Contact Us

  1. Global: business-servicesupport@tiktok.com.
  2. United States of America: creator-marketplace-support@tiktok.com.
  3. Canada: creator-marketplace-support@tiktok.com.
  4. Europe: eu-creator-marketplace@tiktok.com.
  5. India: TCM_IN@tiktok.com.
  6. Japan: TCM-JP@tiktok.com.
  7. Outbound: TCMsupportOutbound@tiktok.com.
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How long does TikTok take to respond to a ticket?

Usually, TikTok only takes 48 hours to review your video and informs you if it is taken down or made public. But sometimes it might take a little longer and you can wait for a week.

Why did my TikTok account get banned for no reason 2020?

There are many reasons why your TikTok account may have been banned. For example, you could have violated their Community Guidelines by posting content that is illegal or spamming other users with messages, comments, and exceeding the daily follow limits on TikTok.

Who owns TikTok?

TikTok ultimately struck a partnership deal with Oracle and Walmart that would include the U.S. businesses buying a stake in the app and providing secure technology. Under the terms of the deal, ByteDance would still own 80% of the business, a person familiar with the matter told CNBC last year.

How can I get my banned TikTok account back?

Accounts that consistently violate community guidelines will be banned from TikTok. If your account has been banned, you will receive a banner notification when you next open the app, informing you of this account change.

To submit an appeal:

  1. Open the notification.
  2. Tap Appeal.
  3. Follow the instructions provided.

What are support tickets?

“Support ticket” is a term popularized by support software to describe an interaction between customers and support teams. When customers have problems, they open support tickets. Service representatives interact with customers by responding to support tickets. When the issue is resolved, the ticket is closed.

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How do you acknowledge a ticket?

Here’s what they all do:

  1. Acknowledge that the request was received. …
  2. Make it clear when the customer can expect a response and from whom. …
  3. Offer an alternative for more immediate support, if it’s an option. …
  4. Add links to relevant help articles or other ways they can self-troubleshoot.


How do support tickets work?

A support ticket is a document that records interactions between a customer and a customer support team. When a customer submits a query, a ticket is created and shared between the customer and the support rep. The ticket logs their communication on a thread that can be used as a reference by each party.

How do you politely cancel a ticket?

Hi [CUSTOMER NAME], I’m reaching out about your case with us regarding [CASE TOPIC]. It’s been [NUMBER OF DAYS] days since we’ve heard from you, so I wanted to reach out and let you know we are going to close this ticket. Please feel welcome to reopen this ticket or open a new one if you need any further assistance.

Why can t TikTok use my phone number?

Most likely, someone, who had that phone number previously, used it to sign up for TikTok. They later changed or just gave up that number and you received it when you got a new phone.

How can I recover my TikTok account without phone number and email?

To recover your TikTok account without email or phone number, you need to submit the TikTok feedback form. Alternatively, you can create a new TikTok account and report a problem directly on the app. Once you’ve submitted the feedback form or reported a problem, wait for a few days for TikTok’s response.

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How do I unban a permanently banned TikTok account?

Tap on the notification you received about your account and click “Appeal.” Follow the instructions to file the appeal and wait to see if your account is reinstated. Unfortunately, if TikTok does not approve your appeal, there is little you can do to reinstate your account, as account bans are typically permanent.

SMM experts