If you feel you were the victim of a crime, please contact your local police department. In addition, you can report the seller to us in Marketplace. To do that, visit the buyer or seller’s profile, which can be found at the bottom of the product profile.
How do I get my money back from the Facebook marketplace?
To issue a refund:
- From your News Feed, click Marketplace.
- Click Selling, then click Shipping Orders.
- Click the order you want to refund.
- Scroll down and click Refund, then click Refund to confirm.
Do I have to refund someone on Facebook marketplace?
Items purchased with checkout from individual sellers on Marketplace are final sale and aren’t returnable. … Keep in mind that buyers usually cover the shipping costs of returns, unless the return is covered by Purchase Protection. Learn how to contact the seller or Facebook for help with your order.
Can I get scammed on Facebook marketplace?
The scam involves people selling goods on Facebook Marketplace at a seemingly “amazing deal,” according to the sheriff’s office. When these scammers reportedly go to sell these items, they want the purchaser to use a third-party service, such as eBay or GoDaddy, to complete the purchase.
Is Facebook Marketplace legally binding?
Not only Facebook T&C, but all Terms and Conditions of every website you access are a legally binding contract. By using a website you agree to the T&C and this is the agreement that governs your relationship with the website owner.
What is the etiquette for Facebook marketplace?
If there is something wrong with an item, for goodness sakes’, disclose it ahead of time. Don’t change the price on something without notice. Don’t sell an item to someone else when another person is actively purchasing it. Don’t sell stolen goods or items you got in “Buy Nothing” groups.
How do I get a refund from the marketplace?
Requesting a Refund from Marketplace purchase
- Go to My Account > Purchase History.
- From your order history, select the correct order.
- “Request a Refund”.
- Then fill out the refund order form.
- Marketplace Support will request information once the refund request is generated.
How do I protect myself on Facebook marketplace?
Here are five suggestions for ensuring your Facebook Marketplace experience is a good and secure one:
- Use a credit card or secure electronic payment service for all transactions. …
- Avoid transactions that don’t involve local buyers/sellers. …
- Check out buyer/seller profiles. …
- Inspect before making payment.
How do I report a marketplace seller on Facebook?
How do I report something on Facebook Marketplace?
- From your News Feed, click Marketplace in the left menu.
- Click a listing from the seller that you want to report.
- Click on the name of the seller.
- Click Report.
- Follow the on-screen instructions.
Can I get my money back if I get scammed on Facebook marketplace?
If Facebook approves your Purchase Protection claim, you’ll get a refund for the full purchase price of the product and any shipping costs.
Is it safe to link bank account to Facebook marketplace?
We strongly advise against sharing personal information, such as your payment login and password details or bank account info. Don’t share your personal financial information to make or accept a purchase. If you’re selling electronics, make sure you’ve cleared any personal information from the device.
Is there Buyer Protection with Facebook pay?
Unlike eBay and PayPal, Facebook does not offer buyer protections, only a simple person-to-person way to pay that’s similar to Venmo or PayPal’s free transfer service, a sentiment a Facebook spokesperson confirmed.
What is not allowed on Facebook marketplace?
Examples of things that can’t be sold on Facebook
Not a real item: Anything that isn’t a physical product for sale. For example, “in search of” posts, lost and found posts, jokes and news aren’t allowed. … Animal for sale: Selling animals isn’t allowed on Marketplace or buy and sell groups.
How do I report a seller to the marketplace?
In addition, you can report the seller to us in Marketplace. To do that, visit the buyer or seller’s profile, which can be found at the bottom of the product profile. Tap on the “Seller Info” section, and there you’ll find a “Report” button. Facebook will review the case.