Select “Payments” on the left hand side. Go to “Purchase History” and find the specific purchase record. Once you’ve found the purchase that you wish to have refunded, click on the payment amount and a popup message will come up. Click on “Dispute this purchase” and you will be taken to a page to finalize your refund.
Can Facebook payments be reversed?
No, you can’t cancel money after you send it in a message. When you transfer the payment, the money is automatically taken out of your account and sent to your friend, which is why it cannot be canceled. … If the payment isn’t accepted after 7 days, it’ll be automatically canceled.
How do I dispute a Facebook payment?
If you don’t recognise charges on your mobile phone and would like to contact Facebook, please dispute the charges through Facebook’s Payments Support Center. You’ll find the contact link under the Get Help section at the bottom of the page. You may need to provide transaction information for Facebook to assist you.
Does FB pay have buyer protection?
Unlike eBay and PayPal, Facebook does not offer buyer protections, only a simple person-to-person way to pay that’s similar to Venmo or PayPal’s free transfer service, a sentiment a Facebook spokesperson confirmed.
How long does it take to get your money back from Facebook?
It usually takes at least one month to get a refund. If you’ve paid by credit card, you may expect a refund in a shorter period. We issue credits to the payment method on the account where possible.
How do I contact Facebook about payment?
online at the Facebook Payments Support Center or through our automated toll-free Facebook Payments customer support line at 1-866-238-8605.
What is Facebook’s telephone number?
Many people would go online and search for “Facebook customer service.” We tried that, and got this number: 844-735-4595.
Why is Facebook charging my debit card?
Note: If you recently received a small charge on your credit or debit card, it’s most likely a temporary authorization to validate your card. We make these authorization charges and then immediately invalidate them.
How does buyer protection work on Facebook?
Purchase Protection is free, and automatically covers eligible orders. Purchase Protection means that you can request a refund if: You didn’t receive your order. The product arrived damaged or different than described on the listing (example: the condition isn’t accurate).
Can I get scammed on Facebook marketplace?
The scam involves people selling goods on Facebook Marketplace at a seemingly “amazing deal,” according to the sheriff’s office. When these scammers reportedly go to sell these items, they want the purchaser to use a third-party service, such as eBay or GoDaddy, to complete the purchase.
What can you do if you get scammed on Facebook marketplace?
In addition, you can report the seller to us in Marketplace. To do that, visit the buyer or seller’s profile, which can be found at the bottom of the product profile. Tap on the “Seller Info” section, and there you’ll find a “Report” button. Facebook will review the case.
Does FB pay charge a fee?
The Facebook Pay service is similar to Venmo, Google Wallet and Apple Pay, allowing users to transfer money directly from their bank account or credit cards. … However, Facebook Pay has no fees and will not store money in an online account.
Can you trust Facebook pay?
Facebook employs several safeguards to protect your money and financial information when you send money through its Messenger app and the more recently launched Facebook Pay. Like anything online, however, there remains a chance that your safety may become compromised.
How do I request a refund?
Click Order History.
Find the order you want to return. Select Request a refund or Report a problem and choose the option that describes your situation. Complete the form and note that you’d like a refund.